Multi-generational, cross-generational, or many other terms may be used to label generation differences in the workplace. Differences in values, beliefs, and traditions that are often associated with various age groups can hinder optimum performance and serve as a catalyst for communication break-down and dysfunctional teams.
Appreciative Strategies® offers numerous programs all designed improve workplace communication and productivity that may be affected by generational challenges.
Exciting Full Day Program...
Five Secrets to Communicating Across the Generations!
Many experts agree that we have up to five generations being represented in our workforce today. The generational categories are often identified by significant shifts in social and technological changes that result in values, beliefs, and traditions that differ in definition or scope. Quickly issues such as respect and trust rise to the surface and we may hear or say comments similar to:
They expect immediate gratification.
They are confused about reality in the workplace, not everyone gets a trophy.
Why do they want to work so much?
They don’t understand technology.
I don’t know anything about that stuff, why would I want to send a twit [tweet]?
They move so slow, let’s just get this finished and get out of here.
Those kids just don’t understand what working really means.
Getting extra hours? I want more time off, not more hours.
Learn the five secrets to communicating across the generations and reduce or completely eliminate the harmful negativity that often results when people are working together for a common cause but suffer from values or beliefs that keep them managing unnecessary tension and discomfort in order to “survive” their workplace environment.
Learn the five secrets - change your organization!
• What is generational diversity • Problems for the workplace • Defining the generations Five Secrets
• Examining strategy and tactics • Exploring the five secrets Discovering Workplace Generational Diversity
• Generational Diversity Assessment • Mini-Workshop Activity Discovering Group Cohesiveness
• Importance of Communication • Importance of Team Work Changing the future of your organization
• Putting the five secrets to work for you • Bridging the Gap • Embracing Differences Closing Discussion
What are the five secrets?
When you learn about them, they won’t be a secret anymore – will they?
The five secrets involve strategies and tactics related to challenging workforce issues such as: commonalities (instead of differences) respect, trust, stereotypes, and change.
This workshop is available to be delivered on-site at your location. Workshops are always tailored to best align with your needs.
Three half day programs to consider...(customized or tailored programs are also available)
Workplace Generational Diversity
This program focuses on helping participants understand the need for change in the organization. Participants explore elements of change and their personal level of change-readiness all with the underlying theme of embracing generational differences. More...
Conflict in a Multi-Generational Organization
This program explores ways to bridge the gap and embrace generational differences while also examining conflict. Participants will engage in experiential learning activities, process a conflict mini-assessment, and learn tips to help reduce or prevent harmful conflict. More...
Communications for a Multi-Generational Workforce
Communicating effectively across generational boundaries is essential for a productive workplace. This course explores generational differences and commonalities all with a focus on more effective workplace communication. Participants explore six elements of effective communication, engage in generational experiential learning activities, and discover tips for improved listening skills. More...
All three programs are based upon the training program Popular Choices: Discovering Workplace Generational Diversity, published in the 2009 Pfeiffer Annual - Training. Each program can be delivered on-site at your location by the program author. Improve generational diversity in your organization by contacting Appreciative Strategies today!
Making the Case for Generational Diversity Training